How long does the Lexmark Trade In Trade Up Promotion run? You may purchase any eligible Lexmark printer(s) between September 1, 2012 and December 31, 2013. You must file your trade-in claim within 45 days of purchase invoice date or by February 14, 2014, whichever occurs sooner.
Which Lexmark printers are eligible?
What can I trade in to receive a rebate? You may trade in any desktop ink, desktop laser or desktop multifunction printer. The eligible product list is presented during the online claim process.
How do I get my rebate? To get your rebate, follow these simple steps:
1. Purchase a new eligible Lexmark printer anytime between September 1, 2012 and December 31, 2013.
2. Submit your claim within 45 days of purchase invoice date or by February 14, 2014, whichever occurs sooner.
a) Completely fill out the online claim form.
b) You will immediately receive a confirmation e-mail acknowledging the receipt of your claim, your claim number, and a reminder to submit your proof of purchase (invoice) by fax, mail, or e-mail. Print out a copy of the confirmation for your records.
c) You must submit a copy of your confirmation e-mail and proof of purchase with printer price(s), and purchase date(s) within 30 days of claim submission. Keep a copy of your confirmation e-mail and proof of purchase for your records.
3. Fax the confirmation e-mail and proof of purchase to 770-925-9064 or email to email@example.com. Or mail to:
Lexmark Trade In Trade Up Promotion Market Velocity, Inc. 1305 Mall of Georgia Blvd Suite 190 Buford, GA 30519
4. After the proof of purchase is received and validated, within one business day, Market Velocity will email the pre-addressed, pre-paid shipping label. Your trade-in printer(s) must ship within 30 days of receipt of shipping label or April 15, 2014, whichever occurs sooner.
How long will it take to receive my rebate check? Rebate checks will be issued approximately 6 to 8 weeks after the receipt and validation of your proof of purchase invoice along with your Confirmation email and the receipt of your trade-in printer(s). Purchase must be made between September 1, 2012 and December 31, 2013.
What is the filing deadline for my trade-in claim? You must file your trade-in claim within 45 days of the purchase invoice date or by February 14, 2014, whichever occurs sooner. Once you have accepted your trade-in quote, submitted your proof of purchase within 30 days of claim submission and received your shipping instructions and label, you must ship your trade-in printer(s) within 30 days of receiving your label or by April 15, 2014, whichever occurs sooner.
How easy is it to fill out the claim form? It's very easy. It takes about five minutes
Can I combine this offer with another offer? Yes, this offer may be combined with other Lexmark printer rebate offers. However, it may not be combined with (or “stacked” with) Lexmark special bid pricing.
Can I receive a trade-in rebate for more than one Lexmark printer purchase? Yes, but you must purchase one new eligible Lexmark printer for each unit you trade in.
Are there any other limitations? Please see the Lexmark Trade In Trade Up Promotion terms and conditions for a list of all promotion details and limitations.
If I have questions about this promotion or my claim, whom do I contact? Once you have logged in you may select "View Trades" from the navigation bar to see the latest status of your claim. If you still have a question or are having a problem please contact firstname.lastname@example.org or call Market Velocity at 1-877-794-1403 between 8 a.m. and 8 p.m. Eastern Time, Monday-Friday.
Where is the promotion available? The promotion is available only in the Contiguous United States. This promotion is not available in Alaska or Hawaii.
Are resellers allowed to participate in the promotion? Resellers may submit claims on behalf of their end-user customer by following the same claim process or may claim and receive the rebate value for themselves. Only one rebate allowance may be claimed per new product purchase by either the end-user or the Lexmark authorized reseller, but not both.